Welcome to Bottle Queen (“we”, “us”, “our”).
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make inquiries, place orders, or communicate with us.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number / WhatsApp number
- Company name
- Shipping / billing address
- Order details
- Any information provided through contact forms or inquiries
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Cookies & tracking data
1.3 Marketing & Communication Data
- Messages sent via WhatsApp, Email, Instagram, or contact forms
- Subscription information if you sign up for newsletters
2. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries and provide quotations
- To process orders and arrange delivery
- To improve our products and services
- To send updates, promotional materials, and important notifications
- To analyze site performance and user behavior
- To comply with legal requirements
We do not sell your data to third parties.
3. Sharing Your Information
We may share your information only with trusted partners:
- Logistics providers (shipping companies, couriers)
- Payment processors (if applicable)
- Website hosting & analytics service providers
- Legal or regulatory authorities if required by law
All partners are required to keep your information secure and confidential.
4. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Analyze traffic
- Remember your preferences
- Support advertising or remarketing
You may disable cookies in your browser settings, though some site features may not work properly.
5. Data Security
We take data protection seriously and implement:
- Secure servers
- Encrypted communication (SSL/HTTPS)
- Restricted access to personal data
- Regular security checks
However, no method of data transmission is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights (GDPR/International Users)
If you are located in the EU, UK, or certain other regions, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Withdraw consent
- Request a copy of your data
- Object to certain processing activities
You can exercise these rights by contacting us.
7. Retention of Information
We retain your data only for as long as necessary to:
- Fulfill orders
- Provide services
- Comply with legal obligations
- Resolve disputes
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy policies or content of those external sites.
9. Children’s Privacy
Our services are not intended for children under 16.
We do not knowingly collect information from children.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us:
Bottle Queen
WhatsApp: +86 13500069275
Email: 517218413@qq.com
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with the updated date.
